Billda handles sensitive data — bank details, National Insurance numbers, tax references, and payment records — for construction organisations across the UK. We have built the Platform with security and data protection at its core.

This page summarises our security posture. For full details on how we handle personal data, see our Privacy Policy.


Data Residency

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All data stays in the United Kingdom.

Our primary infrastructure runs in Microsoft Azure UK South (London). Backups are geo-replicated to Azure UK West (Cardiff). No sensitive personal data — including bank details, National Insurance numbers, or UTRs — leaves the UK.

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Infrastructure

Area Detail
Cloud Provider Microsoft Azure
Primary Region UK South (London)
Backup Region UK West (Cardiff)
Compute Azure Container Apps (container-based deployment)
Database PostgreSQL with zone-redundant high availability (production)
Backup Retention 35 days (production)

Encryption

Layer Protection
Data in transit TLS 1.2 or higher on all connections
Data at rest Azure platform-level encryption (AES-256)
Secrets management Azure Key Vault with RBAC and purge protection enabled in production

Authentication and Access Control

Passwordless Login

Billda uses passwordless authentication via email one-time codes. No passwords are stored on the Platform, eliminating an entire category of credential-based attacks.

Role-Based Access

The Platform enforces strict role-based access control: